How do you get useful information from people when the very act of asking might compromise the answer? Harry offers insights from a surprising source.Show notes:

An end of year reflection on what motivates us to do what we do.The Highest Goal  by Michael Ray

A reading from an unexpected source leads to a discussion about the importance of having a clear vision.Show notes:Be Useful: Seven Tools for Life by Arnold Schwarzenegger...

Our running conversation goes meta after Harry reads from a book about how to listen better.You’re Not Listening: What You're Missing and W...

Spurred by a reading from Nassim Nicholas Taleb, Jorge and Harry have a rambling conversation about building resilient businesses during times of disruptive technological change.